Delivery information
We cooperate with a long list of logistics companies, such as e.g. DHL, CARGOBOARD, UPS, FedEx, Kuhne & Nagel, etc.
Delivery cost depends on several factors, such as
Delivery time
The longer you can wait the cheaper the shipment cost. Naturally, the express delivery option is the most expensive one.
Warehouse location of the manufacturer
We source our products from different warehouses all over the EU. The goods must be delivered to our warehouse in Germany prior to be shipped to you.
The weight of the goods
Obviously, the heavier the goods the more expensive the shipment.
The package size
The package size serves for the dimensional weight* to be calculated and it is always charged the higher one - the actual or the dimensional weight.
We do not know the exact package size in advance as it is the more difficult to calculate it the more parts the order contains.
The package size serves for the dimensional weight* to be calculated and it is always charged the higher one - the actual or the dimensional weight.
* Dimensional Weight = Length x Height x Width / 5000
Destinations inside or outside the EU
We must issue an EU export declaration (EX1) for any shipment with the delivery address outside the EU. We charge special fees for that service.
However, we cannot be liable for the service of any third party providing the logistics services for your order.